SmartCard

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About
The City of Launceston SmartCard is a new way for eligible pensioners to access key Council facilities including the Launceston Waste Centre and multi-storey car parks. 

The size of a standard credit card, the SmartCard is replacing voucher booklets and coupons. Eligible pensioners will have their concession visits to the Waste Centre and car parks stored electronically on the Smart Card. 

Am I eligible for a SmartCard?
Pensioners who hold a PCC (Pensioner Concession Card) or a DVA (Department of Veterans Affairs card) with the letters ‘TPI’ or the words ‘War Widow’. Health Care Card (HCC) holders are not eligible. The parking concession is available to all eligible pensioners. 

How do I get a SmartCard?
In 2016, one household SmartCard was sent to the pensioner who receives the rates remission. This SmartCard (when activated) is used for concession entry to the Launceston Waste Centre. 

From 1 May 2017, this Smartcard will store pensioner parking concession information and can be used in the Council’s three multi-storey carparks. Other eligible pensioner card holders at the property may be eligible for a SmartCard with the parking concession only. 

If you are an eligible pensioner and you live in the municipality, visit the Customer Service Centre in the Town Hall to receive your SmartCard. 

How do I use the SmartCard?
Your SmartCard must be activated by visiting our Customer Service Centre with your eligible pensioner card and residential address.  

Parking: For eligible individuals, the concession is one free entry to a valid multi-storey car park for up to 3 hours, Monday to Saturday between 9am and 3.30pm. Parking is free between 3.30pm and 5.30pm. When you visit a car park, you must use your SmartCard at the Entry, Pay Machine and Exit. 

Waste Centre: When you visit the Launceston Waste Centre, you must present your SmartCard upon entering and exiting the weigh bridge. Your entitlement for the period July 1, 2016 to 30 June 2017 is $80.00. This is equivalent to 8 x $10 minimum fee or car boot entries at the Launceston Waste Centre, Nunamara or Lilydale Waste Transfer Stations. 

What if I move house?

If you change your address, please let us know immediately so we can update your details. 

Questions?
Please contact us.