You are always welcome to get in touch with the City of Launceston. Please see contact options below. 

In person

Customer Service Centre

Town Hall
18-28 St John Street
TAS 7250

Open: Monday to Friday from 8.30am to 5pm  


Customer Service Centre

03 6323 3000



City of Launceston
PO Box 396

TAS 7250


03 6323 3001

National Relay Service

The City of Launceston is National Relay Service (NRS) friendly. 

If you are deaf or have a hearing or speech impairment, you can call us through the NRS and ask to be connected to 03 6323 3000.

TTY users can call 13 36 77. 

Speak and listen (speech-to-speech) users can call 1300 555 727.

To make other relay calls, visit the NRS. 

After hours' contact for emergencies involving Council facilities: 03 6323 3333 
For after-hours emergency dog attacks contact Tasmania Police on 131 444. 
For stray or lost dogs click here