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Payments, fees and charges

Online payments
Visa or Mastercard payments can be made online for:
Rates
Dog registration renewals
Food business licence renewals



Phone payments
Phone payments can be made using Mastercard or Visa by calling the Council's Customer Service Centre on 03 6323 3000, Monday to Friday between 8.30am and 5.00pm.



Direct debit
Direct debit facilities are available for payment of rates. The application form can be downloaded from the Rates page. Please call the Council's Customer Service Centre on 03 6323 3000 for details.



BPAY
Rates accounts and dog registration renewals can be paid using BPAY facilities with your financial institution. Please refer to your rates or dog registration renewal notice for your BPAY biller code and reference number.

Note: Parking infringements can not be paid using this facility. Please see POST billpay payment options below if you wish to pay your infringement online. 

With BPAY you can pay your bills at any time of the day or night, 7 days a week using the telephone or internet.

To use BPAY

You must register for internet or phone banking with your financial institution.  You do not register for BPAY with Council.

Once registered, access your internet using the website address, or phone banking.  The website address and phone number will be supplied by your bank or financial institution.

Select the BPAY option and follow the prompts or complete the online BPAY form.

You will need to quote the biller code and reference number that appears on your account.

Please remember to record your receipt number which is generated at the end of the transaction.



In person
The Council's Customer Service Centre is located at

Town Hall
18-28 St John Street
LAUNCESTON   TAS   7250

The Council's Customer Service Centre is open Monday to Friday from 8.30am until 5.00pm. Mastercard/Visa credit cards and EFTPOS facilities are available

 



POST billpay
Rates and parking infringements can be paid in person at any Post Office, by phoning 13 18 16 or by logging on to www.postbillpay.com.au. You will need to enter the billpay code and reference number which is printed on your notice or infringement.

Note: When paying a parking infringement this payment option in only available for 38 days from the date of issue of the infringement.

 



Post
Cheques and Money Orders should be made payable to the Launceston City Council and posted to

Launceston City Council
PO Box 396
LAUNCESTON   TAS   7250
 
Please allow sufficient time for delivery to avoid any penalty for late payment.
 


 
Fees and Charges
The Council has set its Fees and Charges for the 2014/15 financial year.
Fees and charges take effect on 1 July 2014. 

If you have any questions or would like further information please call the Council's Customer Service Centre on 03 6323 3000.