Current Members

Click  on the below link to access our new Online Portal to create an account.

Online Portal Access

Instructions on how to create an account below.  Please make sure you register your new account with the email you use for Active Carrot, or have on file at the Centre.

Instructions for Online Portal account creation(PDF, 386KB)

Visit this page for quick access to our forms and class bookings.

Suspension

Direct Debit and 12-month Paid in Full members are entitled to 28 fee free suspension days and 3-month members are entitled to 7 fee free suspension days per year.

Direct Debit memberships exceeding the 28 day fee free limit will be charged at $4.20 per week (or part thereof) for extra suspension days. This will be billed via your usual Direct Debit method.

Suspension requests must be submitted via our online Suspension Form in at least seven (7) days prior to the next Direct Debit date.

Click the button below to access our online Membership Suspension form.

Membership Suspension Form 

For assistance with suspending your membership please see our instructional video by clicking the button below.

Instructional Video - Membership Suspension

Timetable

Each Friday we will be releasing a revised version of our Group Fitness Timetable for the following week.

 

Check out our weekly timetables

 

   

Class Bookings

Members can secure their spot in our exciting group fitness classes up to two hours prior to the session start time. 6:15am classes can be booked online from 6:00pm the night before.

Click the button below and log in to book into a session.

Book Now

For assistance with online bookings, click the below button to view our instructional video.

Instructional Video - Online Bookings 

If you have difficulty logging in, please contact us on (03) 6323 3636.

Update Details

We send communication via email and text message. Click the link below to update your contact details.

Update Member Details

Cancellation

To cancel your membership you must submit an online Membership Cancellation form at least 14 (fourteen) days prior to the next Direct Debit payment. Cancellation fees will apply if you have been a member for less than 12 months continuously. Cancellation is not complete until you have received written confirmation from our team and any associated fees have been paid. Cancellation fees will apply if you have been a member for less than 12 months continuously.

Click the button below to complete our Membership Cancellation form.

Membership Cancellation Form