Service interruptions

The City of Launceston will report known service interruptions and issues here.

Current and upcoming infrastructure works can be found here.

For information during a serious weather event or disaster visit the Emergency Management Hub.

The information below is for warnings, outages and interruptions to key services and facilities operated by City of Launceston.

To report an issue, please use our Report an Issue webform or contact our Customer Service Centre on (03) 6323 3000. 

In the case of an emergency, please contact Tasmania Police or dial 000

 Current interruptions

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Find the City of Launceston public holiday opening hours below, service interruptions here and current and upcoming works here.

- For out of hours emergencies involving Council services or facilities, phone 6323 3333.

- Phone 000 to report life-threatening emergencies or contact Tasmania Police on 131 444 to report non-life threatening emergencies.

Public holiday operating hours 2024

Car Parking Facilities

The City of Launceston's open air car parks and on street meters are FREE on public holidays.

Multi storey car parks will continue to operate as normal. 

Find out more about parking in Launceston

Carr Villa Memorial Park

Main Office

Normal hours: Monday to Friday: 8am - 4.30pm

Weekends and public holidays: closed


Main Park Gates (Nunamina Avenue) 

19 April - 30 November: 

 Monday to Sunday including public holidays: 7.30am - 5pm

Pedestrian access remains available after 5pm


1 December - 18 April: 

 Monday to Sunday including public holidays: 7.30am - 7pm

Pedestrian access remains available after 7pm


Crematorium Gate (Quarantine Road) 

Normal hours: Monday to Friday: 8am - 4pm

Weekends and public holidays: closed

EXCEPTION: The Crematorium Gates remain open on Mother's Day, Father's Day, Anzac Day, and Christmas Day 8am - 4pm


Learn more about the Carr Villa Memorial Park 

Customer Service Centre

Town Hall including the Customer Service Centre

Normal hours:   Monday to Friday 8.30am - 5pm
Public holidays:   Closed


Further Information

After hours dog attacks: Tasmania Police 131 444

Report an issue online here

Find more information about our Customer Service Centre including our regular opening hours on the Contact page.

First Basin Swimming Pool — Cataract Gorge

Tasmanian School Holidays:

Lifeguards from the City of Launceston Leisure & Aquatic Centre ensure your safety by providing supervision at the First Basin Swimming Pool every day during Tasmanian school holidays.

Weekend supervision:

For the rest of the season (outside school holidays), lifeguards are on duty at the First Basin Swimming Pool on weekends from 11am to 4pm.

Please Note:

Lifeguard supervision at the First Basin Swimming Pool ends for the season after 4pm on Sunday, April 21st, 2024.

Free Tiger Bus

The Free Tiger Bus is operated by Metro Tasmania on behalf of the City of Launceston.

The free Tiger Bus operates on all public holidays, excluding ANZAC Day, Good Friday, Recreation Day or Christmas Day. All Tiger Bus services are operated by wheelchair-accessible vehicles. 

Operating Mon–Sun until 30 April 2024.

View the City of Launceston Free Tiger Bus page or the Metro Tasmania website

For more information contact the City of Launceston’s Customer Service Centre on 03 6323 3000.

Immunisation Clinics

Location: Council Customer Service Centre, Town Hall St John Street, Launceston

Time: Every Wednesday (except public holidays) 10am-11am.

Appointments are required. Please call 6323 3000 to book your appointment at the clinic. The service is free and the clinic is open during all school holidays.

Location: Ravenswood Child and Family Centre, 8 Prossers Forest Road, Ravenswood. 

Time: The second Tuesday of each month 9.30am to 10am

Appointments are unnecessary, the service is free and the clinic operates every month with the exception of January.   

Visit our City of Launceston Immunisations page to find out more about sessions locations and times.

Launceston Visitor Information Centre

Open weekdays from 9am to 5pm and on weekends and public holidays from 10am to 2pm (excluding Good Friday and Christmas Day). 

Find out more about the Launceston Visitor Information Centre

Leisure and Aquatic Centre

Visit the Launceston Leisure & Aquatic Centre website for information on operating hours.


Lilydale Swimming Pool

The Lilydale Swimming Pool is a 25m outdoor public pool in Lilydale that is available in the warmer months of the year. It is located at 1954 Main Road, Lilydale, and is free to use!

Visit the Launceston Leisure & Aquatic Centre website to find operational hours.

Learn more about the Lilydale Swimming Pool

Queen Victoria Museum and Art Gallery (QVMAG)

The Queen Victoria Museum and Art Gallery (QVMAG) opening hours can be found on the QVMAG website

To keep up to date, follow the QVMAG Facebook page.

Waste Centres

Waste Services

Waste services will not be interrupted during public holidays unless noted here at a later stage.

Find out more on the City of Launceston's waste services