Accessibility in Launceston

Accessible public toilets and parking bays map


Map instructions

To find an accessible public toilet or parking bay, simply click on the icon to find more information. To filter either accessible public toilet or parking bay, selection your preferred facility on the bottom left-hand corner of the map. 

To find addition information including opening hours and directions to an accessible public toilet or parking bay simply click on an icon. To find directions select the Google or Apple Maps icon to launch directions to your destination.

Master Locksmiths Access Key (MLAK)

The Master Locksmiths Access Key (MLAK) system is a dedicated Master Locksmiths Association of Australasia initiative that allows people with a disability access to dedicated public facilities, including the new Changing Places facilities throughout Australia.

The disability restroom at Paterson Street West is accessible to those who hold an MLAK Key.  To find out more, or to purchase a key, visit the Master Locksmiths website.

Accessibility Framework 

 The City of Launceston Accessibility Framework is a strategic framework aimed at improving accessibility and inclusion in Launceston. According a 2016 survey, more than 4000 Launceston residents indicated they needed help with core daily activities due to disability. This equated to 6.4 per cent of the municipality's population, with a further 11 per cent of the population providing unpaid caring assistance.

The framework sets out five key commitment areas where the City of Launceston believes it can play a key role:

  • Our inclusive community;
  • Access to public spaces and buildings;
  • Access to employment and education;
  • Access to transport; and
  • Access to the arts and events.

The Accessibility Framework for Action aligns with the State Government's Accessible Island Strategy, and lays out three ways in which the Council can play a role in improving accessibility and inclusivity in Launceston:

  • Leading - Where the Council is the responsible authority for implementing an action, or leading a strategic direction or regulating certain conditions.
  • Facilitating - Where the Council can work with strategic partners and stakeholders to progress an action.
  • Advocating - Where the Council doesn't have control or authority for implementing an action but can advocate to other levels of government to assist in the delivery of that action.


Download the City of Launceston Accessibility Framework PDF online here(PDF, 5MB)

ReadSpeakerRead the City of Launceston Accessibility Framework PDF online with DocReader.

ReadSpeaker Read the City of Launceston Accessibility Framework Raw Text File (RTF) online with DocReader.


The City of Launceston is dedicated to providing access for everyone in our community. Please see below for some access initiatives we support.

Access Advisory Committee

The Access Advisory Committee is chaired by a Councillor and consists of representatives from agencies that provide support to people with disabilities. The Committee meets four times a year.

The Committee aims to:

  • Develop and review an Access Plan for the city every five years
  • Present any new Access Plan to Council for adoption
  • Review  up-and-coming capital projects for accessibility
  • Promote the benefits of being accessible to local businesses
  • Provide advice to Council on specific matters relevant to Access
  • Promote community participation in and awareness of Access activities

Please contact for more information. 

National Relay Service

  • The Launceston City Council is National Relay Service (NRS) friendly.  If you are deaf or have a hearing or speech impairment, you can call the Council through the NRS and ask to be connected to 03 6323 3000.
  • TTY users can call 13 36 77
  • Speak and listen (speech-to-speech) users can call 1300 555 727
  • To make other relay calls, visit

Companion Card

Council is an affiliate of the Tasmanian Companion Card Program

The card helps provide fairer ticketing for Tasmanians with a disability that necessitates assistance from a companion to participate at community venues and activities.

This means that when a cardholder presents their card at the following, they will continue to pay entry at the relevant concession rate but their companion will be given free entry to: