Information for Applicants

 
Shape a career that takes you places (1).png

Ready to apply for a career that takes you places? Set yourself up for success by exploring our advice on this page.

The Recruitment Process

Application

Our recruitment process kicks off with your application. If you've found a role that interests you and our Vision, Purpose and Values align with yours, it's time to submit your application.

Applications are made up of three essential elements and it's important your application includes all three so we can fairly assess your application.

1. A Cover Letter

A Cover Letter is simply a one-page introduction to who you are and why you are applying for the role. It should be customised to the role you're applying for and is a great opportunity to talk about your passion, soft skills or anything else worth noting about yourself that won't be covered off in your resume or by the selection criteria. It will be the first part of your application we read and first impressions count!

Hint: We live and breathe our Values at the City of Launceston. Consider how you might include these in your cover letter so we get to know how they fit with you.

2. Your current Resume

This should include your work experience and employment history, qualifications and references as a minimum.

For a standout resume, we suggest including:

  • Your employment history starting with your most recent role and working backwards. Your employment history should include:
    • The name of your employer
    • Location of the role
    • Dates you were employed there
    • Positions you held and duties you performed
  • Your education and qualifications. This could include your technical, secondary or tertiary qualifications, licences you hold and/or training programs you've completed. This section should detail:
    • The name of the school, institution or training program
    • The level you achieved e.g. certificate, diploma or degree
    • The dates that you were studying
  • Any additional information that would support your application such as:
    • Additional experiences
    • Goals
    • Professional memberships
    • Volunteer work
    • Boards or committees you participate in
    • Achievements and awards
  • Your references. These will also be required within the application form. At least two work related referees should be provided and prepared to provide a reference for you. Additional character references may be provided. It's a good idea to include:
    • Their name
    • The organisation they work for and position they hold
    • Contact details including phone and email
    • Their connection to you e.g. colleague or manager

If you are applying for an entry-level role, it's a great idea to include work experience placements, volunteering or special roles you've held in your school community.

3. A statement addressing the Selection Criteria

The Selection Criteria form the most important part of your application, fitting your experience and expertise with the role available. You'll find the Selection Criteria within the Employment Information Pack. You only need to address the Selection Criteria highlighted in yellow.

We suggest using each criteria as the heading and adding your response below. Your response should include examples to demonstrate how you meet each criteria.

A great method for addressing Selection Criteria and interview questions is to use the STAR method.

STAR Method

Situation

Describe the setting and give context to a situation at work where you achieved a goal, performed a task or were presented with a challenge.

Task

Provide information about what your role was in the situation and how much responsibility you had.

Action

Talk about what you did to complete the task or overcome the challenge. Emphasise what you did, you don’t need to focus on what your boss or co-workers did in the situation.

Result

Tell us about the results! What was the outcome? What did you learn?

Some selection criteria may not need to be addressed this way, such as your qualifications or licences. Make your answers short and to the point!

Assessment

Once we've received your application and applications have closed for the role, your application will be assessed by an internal panel of members. Each member will read your application in full including your cover letter, resume and statement addressing the selection criteria. Applications will be shortlisted during this process and the ones that best match the role will be invited to an interview.

If you are selected for an interview, a member of the HR team will call you to schedule an interview time, congratulations!

If you are unsuccessful at this stage of the process you will be notified via email. If this happens, don't be disheartened, there are many factors that could be at play. Review your application to find areas where you could strengthen it or perhaps gaps in your experience. We would love to see you apply again. 

Interview

If you're successful during the assessment stage, you will be invited to interview. Interviews are around 45 minutes in duration and will include questions based on our Values and the selection criteria for the role. The interview will also offer an opportunity to ask any questions you have of the role or our organisation.

In some cases, we may use selection testing to find the best candidate for a role. This could include risk profiles and safety attitudes, management and leadership capacity, administrative skills, practical abilities or computer skills testing.  You'll be made aware prior to an interview if we will include any additional types of tests. 

Shortlisting

If your interview went well and you have been shortlisted, we now commence some additional assessments and checks, including:

Police History Record Check

It is our policy to complete a police check for all prospective employees. Our HR team will liaise directly with prospective employees regarding the police check process.

Working with Vulnerable People Check

Some positions require applicants to have a valid Tasmanian Working with Vulnerable People card. This requirement will be clearly identified within position descriptions and if so, we will be in contact to verify your WWVP status.

Health Assessment

It is our policy that all prospective and current employees applying for position complete a health assessment or medical. The purpose of the health assessment is to ensure you're able to perform the duties of the role you've applied for. The assessment will include a drug test, as well as checks of your physical and emotional ability. If you need a health assessment, a member of the HR team will contact you to schedule and appointment with one of our providers.

Reference Check

Finally, we will make contact with your referees to complete your reference checks. It's a good idea to remind your referees to expect to hear from us so they are ready to provide a timely reference.

Employment offer

If you have successfully completed the pre-employment checks and are the preferred candidate, we will contact you to make an offer of employment. The offer will include your salary package, conditions of employment and start date.

Need some assistance?
If you have questions about a particular role, please contact the contact person listed on the front of the Employment Information Pack.

Reasonable Adjustments
If we can assist you with any reasonable adjustments in order to submit your application, please contact the People and Culture team via email at contactus@launceston.tas.gov.au, noting your preferred method of communication and contact details and a member of the team will be in touch.