Our Vision, Purpose and Values

 

Our Vision

Inspired people, working together to create the best outcomes for our community.

 

Our Purpose

We are a progressive organisation, working with our community to create a positive future for Launceston.

 

Values

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Our people matter

  • we value clear and open communication
  • we support and encourage each other  
  • we respect diversity
  • we recognise individual needs, experience and strengths 
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We care about our community 

  • we take pride in our work and pursue a standard of excellence
  • we genuinely listen, and value collaborative relationships
  • we strive towards the best outcome for our community
  • we make responsible and sustainable decisions
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We bring an open mind

 
  • we actively seek opportunities to continuously improve
  • we respect and explore different ideas and perspectives
  • we embrace change that leads to positive outcomes
  • we value innovation and creativity
 
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We go home safe and well

 
  • we show care for people and look out for one another
  • we speak up and support others to be healthy and safe
  • we take personal responsibility for our own health and wellbeing
  • we value work-life fit

 

Our Customer Service Charter details can be found via our Contact page.