Waste entry vouchers
Each year, the City of Launceston provides each household one voucher for free entry to a Council-managed waste centre at any time throughout the year. The voucher allows residents a single free entry to a Council-managed waste centre to dispose of domestic items.
Vouchers are redeemable at either of the City of Launceston waste centres.
Using your waste entry voucher
Waste entry vouchers are valid for City of Launceston residents only.
If you are redeeming your voucher at the Launceston Waste Centre, it will need to be validated at the recycling centre prior to disposing of items — this is to ensure any recyclables and reusable items are diverted from landfill.
In addition to your waste voucher, you will need to provide proof of your City of Launceston address upon arrival at Launceston Waste Centre and Lilydale Transfer Station.
Accepted forms of proof of residence include:
- A driver’s licence
- Pensioner’s concession card (Australian)
- Current utilities bill from the last quarter – this includes electricity, gas and phone or internet but excludes water
- Vehicle registration
- Current rental agreement
The following cannot be disposed of using a voucher:
- Controlled waste
- Controlled or hazardous waste
- Asbestos
- Contaminated soil
- Tyres
- Fridges or Freezers
- Mattresses
Please note, loads considered to be larger than "domestic" in size are not permitted entry with a voucher and will instead be charged as per the normal disposal fees.
Changes to waste voucher delivery
Annual waste vouchers are now available to Launceston residents digitally and will not be posted to households. This change will make it easier for residents to access their vouchers when needed, reduce the risk of vouchers being lost or misplaced. More information about these changes is available in the Frequently Asked Questions here.
You can now claim your waste voucher via the following options:
Access online now
Enter your address to claim your voucher.
Waste app
Access your waste voucher wherever you are with our new waste and recycling app, LoopedIn Councils.
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The app includes handy features such as:
- A personalised waste collection calendar tailored to your exact address
- Push notification reminders for kerbside rubbish, recycling or green waste collection days
- Timely alerts about any changes or delays to scheduled collections due to breakdowns, public holidays, weather events or other disruptions
- Comprehensive guides on what items can and cannot go into each kerbside bin, reducing contamination and improving recycling outcomes
- Locations and opening hours of local waste and recycling centres, transfer stations and other disposal facilities
- An easy-to-use A–Z search tool for correct disposal of household items
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Download the app
Do I need access to a smart phone or computer to access my voucher?
No, you do not need access to a smart phone or computer to access your voucher.
To access your voucher, visit our Customer Service Centre at Town Hall, 18–28 St John Street, and our friendly Customer Service team can claim and print your voucher for you.
Once printed, you can present your waste voucher with valid ID at one of Council’s waste centres at any time prior to the expiry.
When do the vouchers become available?
Waste vouchers will become available each financial year in July.
Can I access a waste voucher if I don't own a property?
Yes, waste entry vouchers are for the residents of a property regardless if they are the owner or a tenant. One annual waste voucher is available per household.
Will I still be able to use my annual waste voucher?
Yes. Your entitlement is not changing - only the way you access your vouchers.
How can I get help to access my waste voucher?
For help using the Looped in Councils app or claiming your voucher online, call 03 6323 3000.
Alternatively, visit our Customer Service Centre at Town Hall, 18–28 St John Street, Launceston, and our friendly Customer Service team can claim and print your voucher for you. Once printed, you can present your waste voucher with valid ID at one of Council’s waste centres any time before the end of the financial year.