Kerbside Collection Services

Overview

The City of Launceston aims to provide efficient, reliable and sustainable recycling and garbage services to meet the needs of the community.

Household rubbish is collected weekly and recycling is collected fortnightly.

The Council provides wheelie bins for garbage and recycling collection to all homes in the collection area. These bins are manufactured using recycled plastic. Wheelie bins must be placed out on the kerb before 6am and be spaced one metre away from other wheelie bins.

Recycle Coach

 

Kerbside Recycling

In an effort to minimise the municipality's contribution to landfill, the City of Launceston encourages people to consider recycling wherever possible. Below is more information about how to recycle, for further information please contact us

View our Kerbside Recycling Guide online here.(PDF, 72KB)

What can be placed in your recycling wheelie bin (yellow lidded)

  • Aluminium cans
  • Glass bottles
  • Metal food cans
  • Paper, newspaper, cardboard
  • Plastic containers

What items can't be placed in your kerbside recycling bin

  • Bagged waste / bagged recycling
  • Textiles
  • eWaste
  • Polystyrene 
  • Soft plastics
  • Nappies
  • Paint
  • Green waste
  • CDs and DVDs
  • Car engines
  • Tetra packs
  • Sharps

 

You will notice that the kerbside collection of your waste and recycling will be undertaken by Veolia starting 6 April 2020. Veolia are currently collecting FOGO in Launceston. Collection days will remain the same but there may be changes to collection times so please make sure your bin/s are at the kerb by 6am on the day of collection. Please bear with us during this changeover and if a bin is missed please contact our Customer Service Centre so that we can organise to have your bin collected.

 

Kerbside Collection - CBD

The Central Business District (CBD) waste service is opt-in and offers a 140L or 240L waste and a 240L (W585mm x D740mm x H1080mm) recycling mobile bin for a weekly waste collection and a fortnightly recycling collection. This includes residents, commercial businesses and offices within the CBD collection area.

There is an annual fee associated with this service, please views Council's current adopted fees and charges or contact Council's Customer Service Centre.

 

Download the CBD Kerbside Collection FAQ sheet online here(PDF, 635KB)

 

Registration quick Links:

 

Other Recyclable Items

Other items that should be considered for recycling, although not able to be recycled through your kerbside collection service, include: 

Books

The Launceston Library is happy to accept donations of gently used books, audio books, music cassettes, CDs and DVDs. Donations may be left at the LINC or call 03 6336 2625 if you need to arrange a collection. The Library reuses the books in three ways, by adding them to the lending collection; selling them at the annual March book sale (the money raised is used to buy new books), or recycling the paper. Book recycling is a joint community project between the Launceston Library, the Friends of the Library and the Lions Club of Launceston and Riverside. 


Family papers and photographs

The Launceston Library is more than happy to accept donations of unwanted family papers and photographs. They will be catalogued and stored in archival quality boxes to stop them deteriorating and they could be of use to people in the future who wish to study their family history.


Bottle tops

Collection points are available at Customer Service located at Town Hall, or at the Launceston Waste Centre. All types of lids are accepted and separated based on their material to create new products such as: 3D printer filament, circular “plugs” and melted down into bricks for retaining walls and raised garden beds. 


Fluoro tubes and bulbs

Collection points are available through the Recycle Hub, located at the City of Launceston Town Hall Customer Service Centre. Collection points also include the Launceston Waste Centre, and accepts whole, securely wrapped, fluoro bulbs and tubes.


Household batteries, including AAs, AAAs and button batteries

Household batteries can be left at the Recycle Hub, Located at the Town Hall Customer Service Centre (excluding car batteries). All batteries can also be disposed of at the Launceston Waste Centre, Mowbray (including car batteries).

Polystyrene

Polystyrene packaging (as found around new TVs, Fridges etc.) can be received at the Launceston Waste Centre. Please note that we can't accept polystyrene meat trays, drinking cups or food packaging. 


Soft Plastics

This includes plastic bags, bubble wrap, food bags, plastic film and plastic wrap. These items can all be received at the Launceston Waste Centre. Soft plastic can be clear only - the Launceston Waste Centre cannot accept coloured plastic at this time. 


Paint

Paint can be accepted at the Launceston Waste Centre.


eWaste

eWaste of all sizes can be accepted at the Launceston Waste Centre. Small eWaste can also be recycled at the Recycle Hub located at Town Hall, to learn more, click here.


Textiles

Textiles can be donated to a local charity if in good condition. 


Mobile phones and accessories

A Mobile Muster collection is located at the Recycle Hub in the City of Launceston Customer Service Centre (Town Hall, St John Street, Launceston) and accepts all mobile phones and accessories for recycling.

 

Recycling Education

Through the Northern Tasmanian Waste Management Group, the City of Launceston have two Recycling Education Officers who can visit schools, residents, community groups and businesses to provide advice and education about recycling. 

They are also able to travel to Break O'Day, West Tamar, Meander Valley, Northern Midlands and George Town council areas. If you'd like more information please contact us

 

Collection Dates

Most homes and businesses around the Launceston municipality will have a general waste wheelie bin and recycle wheelie bin.

Contractors will collect anytime between 6 am to 6 pm. 

Find out when your bins will be collected, go to the Recycling and Waste Pickup Day map and enter your address to find out collection dates. 

Week 1 and Week 2 Kerbside Collections

Place bins on kerbside before 6am on the day of collection.

 

Recycling and Waste Pick Up Dates

To view your recycling and waste pick up dates, click here to view the interactive map of Launceston.

 

Missed Collections

Missed collections sometimes happen and the most common reasons are:

  • Bins placed on the kerbside after 6am
  • Bins were hidden and the driver didn't see them (possibly blocked from view by a parked car)
  • Incorrect or overflowing bin (the lid must be closed)
  • Wrong material set out (or non-recyclable material in the recycling bin)
  • Item presents a health and safety concern to the driver

 

If your bin hasn't been emptied by 3pm on your normal collection day and none of the above applies, please contact the Customer Service Centre on 6323 3000.

To report any issues or if you have any queries with the collection service, please contact us.

 

Disability and Injury Support

The City of Launceston provides a waste collection service for eligible people with disabilities or injuries. If your residence is 20 metres or less from the road and you don't have someone living with you who is capable of putting your wheelie bin out, you may be eligible for this service.

Please contact us to find out if you're eligible. Once you know you are eligible for the service, please complete this application form(PDF, 34KB) to register for the service.

 

Food Organics and Garden Organics Collection

FOGO-CityofLaunceston

Everyone who receives the kerbside collection service in the urban areas of Lilydale and Launceston (except the CBD) is eligible for the City of Launceston's voluntary kerbside Food Organics and Garden Organics (FOGO) collection.

A one-off registration fee of $65.00 applies.

Users of the service will receive a kitchen caddy, a 240L (green lid) wheelie bin, along with instructions covering what can and can't be placed in the bin. Comprehensive information on the FOGO service is available in the document, FOGO frequently asked questions.(PDF, 440KB)

 

Register online now


Is your property in the collection area? 

Check by viewing the map here.  Your address will appear if it is in the FOGO collection area.


Agree to the Terms and Conditions

Food Organics and Garden Organics (FOGO) collection service users are required to keep the organics free from contamination by following the instructions provided with the FOGO bin and keeping the bin free of packaged food or green waste bags and plastic bags (even if marked as biodegradable or compostable).

To acknowledge that you have read and accept the terms and conditions and to proceed to online registration, click here. We will send you a registration acknowledgement and request for payment within 5 days of receiving your registration.

Phone registration

To register by phone, please contact our Customer Service Centre on (03)6323 3000

 

What is FOGO?

What can go in your FOGO bin

- Meat, bones and fish
- Dairy
- Fruit
- De-packaged out of date food
- Branches
- Hair and fur
- Weeds
- Grass Clippings
- Small garden waste (leaves, flowers etc.)
- Pizza boxes
- Paper (newspapers, paper towel, junk mail etc.)


What can't go in your FOGO bin

- Green waste in bags*
- Plastic bags*
- Packaged food

(*even if the bag is marked as biodegradable or compostable)


  

Hard Waste

The City of Launceston offers residents in the Launceston municipality the opportunity to dispose of unwanted hard waste items such as white goods, furniture, old televisions etc. The hard waste collection is an opportunity for residents to dispose of items that cannot be placed in the regular kerbside collection.

A collection charge of $10 per registration applies, this is to help offset the cost of the program and to ensure it remains a sustainable annual service for ratepayers.

The Hard Waste Collection Day map indicates the collection date for different areas. Registered households are encouraged to contact the Customer Service Centre on 03 6323 3000 prior to the indicated collection date if they are unsure as to which date their items will be collected. Residents are reminded that only items registered with the council can be placed out for collection.

Registration

Please note: Registration for the 2020 Hard Waste Collection has now closed. 


Collections

Take place between 10 March and 25 March on residents' normal waste collection day (NOT recycling day).  View the map for detailsOnly registered items will be collected.


Terms and Conditions

Participation in the Hard Waste Collection Service is subject to the following terms and conditions.  Items which fail to meet these conditions will not be collected.

  • Only registered items will be collected
  • Items must be placed out no earlier than the day before collection day and no later than 6am on the morning of the collection day
  • Items will be collected on your normal waste collection day NOT on your recycling day
  • Items not placed out for the scheduled collection day will not be collected
  • Items will not be collected from within property boundaries or inside fences, porches, or any location other than the nature strip or footpath immediately adjacent to the property
  • Items will be collected on your scheduled collection day even if it is raining
  • Maximum weights for each item apply - two people must be able to safely lift each item
  • Maximum lengths apply - items must not exceed 1.9m in length
  • The total volume of items must not exceed two cubic metres per property – this is approximately the space of an average dining table
  • Any items registered for collection that have a door, e.g. cupboards, fridges and washing machines, must have the doors removed and placed neatly beside the item
  • No hazardous or prohibited items may be left out for collection. Items that will not be collected include:
  • asbestos
  • tyres and engine blocks
  • green waste (including tree branches, tree stumps and lawn clippings)
  • liquids (including paint, chemicals and oils)
  • broken glass
  • gas cylinders
  • loose rubble (including bricks)
  • batteries
  • mattresses
  • food or items that will decay

*Items which fail to meet these conditions will not be collected.


Please contact us if you have any questions about Council's Hard Waste service. 


 

0641 WASTE Hard Waste diagram 3.png

 

FAQs

Which bin is which?

The bin with the burgundy/red lid is your waste bin. The bin with the yellow lid is your recycling bin. The bin with the green lid is your FOGO bin (Food Organics and Garden Organics).


What can't be placed in the kerbside waste wheelie bin?

Hot ashes, oil, paint, chemicals, solvents or other liquids, heavy builder's rubble, car parts, large timber, metal pieces, concrete or bricks, asbestos or other hazardous/toxic materials.


What can be placed in your recycling wheelie bin (yellow lidded)?

  • Aluminium cans
  • Glass bottles
  • Metal food cans
  • Paper, newspaper, cardboard
  • Plastic containers


What can't be placed in your recycling wheelie bin (yellow lidded)?

  • Bagged waste / bagged recycling
  • Textiles
  • eWaste
  • Polystyrene 
  • Soft plastics
  • Nappies
  • Paint
  • Green waste
  • CDs and DVDs
  • Car engines
  • Tetra packs
  • Sharps

Can I change the size of my kerbside garbage wheelie bin?

Yes, you can. Details, charges and application information is detailed in this document, Request to change wheelie bin size(PDF, 113KB). Simply complete and return to Council's Customer Service Centre. We will call you for payment once your application has been processed.


What can be put in the kerbside garbage wheelie bin?

Normal household waste and any solid non-toxic, non-hazardous waste. Small amounts of garden waste can also be put in the wheelie bin. All items must fit loosely in the bin so they fall out easily when the bin is tipped up to empty.


Can I change the number of wheelie bins at my property?

Residents can opt to have additional kerbside waste and recycling bins at their property. An administration fee and additional waste charges through the property's annual rates will apply.

More information about fees and applying for additional bins is available here. Additional bin requests will be processed on receipt of the relevant completed form and required payment.


I have constructed a new property. How do I get a new wheelie bin?

My wheelie bin has been stolen. How do I get a replacement bin?

Call the Council's Customer Service Centre on 03 6323 3000 or complete the request to replace stolen wheelie bin form(PDF, 134KB) and return it to the Council's Customer Service Centre.


I am having difficulty handling my wheelie bins. Can I get assistance with my rubbish and recycling collection?

If you are having difficulties handling your wheelie bin, contact us to apply for assistance or to learn more about the Council's disability assistance scheme.


 

Northern Tasmanian Waste Management Group

In September 2007, all eight participating councils of Northern Tasmanian Development (NTD), including the City of Launceston, committed to a waste management agreement for northern Tasmania.

This included a commitment that the Northern Tasmanian Waste Management Group (NTWMG) be responsible for delivering waste and recycling programs on behalf of the region's member councils.

The NTWMG works to achieve improvements in waste reduction and resource recovery, improve regional cooperation and coordination of waste services, oversee waste management policy setting and service delivery, and coordinate community education.

The NTWMG's work is guided by the Northern Tasmanian Regional Waste Management Strategy: 2017-2022.

Member councils:

  • Break O'Day Council
  • George Town Council
  • City of Launceston
  • Meander Valley Council
  • Northern Midlands Council
  • West Tamar Council

For more information on the NTWMG and waste and recycling in Tasmania check out Rethink Waste