Kerbside Collection Services

The City of Launceston aims to provide efficient, reliable and sustainable recycling and garbage services to meet the needs of the community. 

The Council provides regular kerbside waste collection services for:

The Central Business District (CBD) is not in the general collection area. Waste and Recycling services are available as an opt-in and offer a collection service to residents, commercial businesses and offices in the CBD collection area, incurring an annual fee.  

Kerbside Collection FAQ's

When will my bins be collected?

Across the whole of the municipality, contractors will collect bins between 6 am to 6 pm on your allocated day. Please ensure bins are out prior to the collection window.

  • Download a Kerbside Collection Calendar; or
  • View an interactive kerbside collection map and calendar online for both the CBD and General Collection areas; or
  • You can find out your next collection day by using the Recycle Coach portal below or download the free Recycle Coach app on your smart phone and set up alerts to ensure you never muss another collection day.

 

Why was my bin not collected?

The most common reasons for missed collections include:

  • Bins placed on the kerbside after 6am.
  • Bins were not visible to the driver (possibly blocked from view by a parked car).
  • Overflowing bin (the lid must be closed).
  • Wrong bin placed out for collection - see above section for information on collection days.
  • Bin was deemed to be contaminated - see section below for information on acceptable waste types for each bin.

If your bin hasn't been emptied by 3pm on your normal collection day, and none of the above applies, please contact the Customer Service Centre on (03) 6323 3000.

To report any issues or if you have any queries with the collection service, please contact us

Which bin is which?

The bin with the burgundy/red lid is your waste bin.

The bin with the yellow lid is your recycling bin.

The bin with the green lid is your FOGO bin (Food Organics and Garden Organics).

What can be put in the kerbside garbage wheelie bin?

Normal household waste and any solid non-toxic, non-hazardous waste. Small amounts of garden waste can also be put in the wheelie bin. All items must fit loosely in the bin so they fall out easily when the bin is tipped up to empty.

What can't be placed in the kerbside waste wheelie bin?

Hot ashes, oil, paint, chemicals, solvents or other liquids, heavy builder's rubble, car parts, large timber, metal pieces, concrete or bricks, asbestos or other hazardous/toxic materials.

What can be placed in your recycling wheelie bin (yellow lid)?

  • Aluminium cans
  • Glass bottles
  • Metal cans (including empty paint cans & aerosol cans)
  • Paper, newspaper, cardboard (no shredded paper or tissues)
  • Plastic containers

What can't be placed in your recycling wheelie bin (yellow lid)?

  • Bagged waste / bagged recycling
  • Textiles
  • eWaste
  • Polystyrene 
  • Soft plastics
  • Nappies
  • Paint
  • Green waste
  • CDs and DVDs
  • Car engines
  • Long life milk and juice cartons (foil & plastic lined)
  •  Sharps

Can I change the size of my kerbside garbage wheelie bin?

Yes, you can. Details, charges and application information is detailed in this document, Request to change wheelie bin size(PDF, 97KB). Simply complete and return to Council's Customer Service Centre. We will call you for payment once your application has been processed.

 

Can I change the number of wheelie bins at my property?

Residents can opt to have additional kerbside waste and recycling bins at their property. An administration fee and additional waste charges through the property's annual rates will apply.

More information about fees and applying for additional bins is available here.

Additional bin requests will be processed on receipt of the relevant completed form and required payment.

I have constructed a new property, how do I get a new wheelie bin?

My wheelie bin has been stolen, how do I get a replacement bin?

Call the Council's Customer Service Centre on 03 6323 3000 or complete the request to replace stolen wheelie bin form(PDF, 152KB) and return it to the Council's Customer Service Centre.

I am having difficulty handling my wheelie bins. Can I get assistance with my rubbish and recycling collection?

If you are having difficulties handling your wheelie bin, contact us to apply for assistance or to learn more about the Council's disability assistance scheme.