Rates

City of Launceston Street ViewRates are a form of taxation collected by the Council to help fund services and infrastructure that benefit the entire community.

Each year, rates are set by estimating the annual cost of services, infrastructure and projects needing to be funded.

Our Rates Officers and Finance Department then estimate how much revenue will be received as grants from the State and Federal Governments, as well as Council-issued fees. The balance of the expenditure is funded from rates and charges.

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Paying your rates

How to pay

Online  Pay online 
Direct Debit We can arrange a direct debit should you wish to make payment of your rates throughout the year by either fortnightly, quarterly or annual (once off) frequency. 

Please contact us for more information or complete the Direct Debit Form and return to us.

Phone Call our Customer Service Centre on 03 6323 3000.
In Person Present your rates notice to make a payment in our Customer Service Centre at Town Hall, 18-28 St John Street, Launceston. Office hours are Monday to Friday from 8.30am to 5.00pm.
Mail Please allow sufficient time for delivery and to avoid any penalty for late payment. Cheques or money orders should be made payable to:
City of Launceston
PO Box 396
LAUNCESTON TAS 7250
AusPost

Payment can be made through Australia Post via one of the options below. Refer to the Billpay code and reference number listed on your rates notice.

  • Present this notice at any Post Office,
  • Call 13 18 16, or
  • Visit postbillpay.com.au then quote the Billpay Code 0704 and the Reference.
 Bpay  Make payment via Bpay using the Bpay code and reference number listed on your rates notice.

When to pay

1. Lump sum 

 Rates can be paid one lump sum. Should you opt to pay your rates in full then payment must be received by 31 August of the respective rating year to ensure you do not incur any late fees.

2. Quarterly Instalments

 Rates can be paid in instalments. The dates listed are within the relevant financial year. Refer to your rates notice for specific instalment amounts.

Instalments Due Date
Instalment 1 31 August
Instalment 2 30 November
Instalment 3 31 January
Instalment 4 30 April

 

3. Smaller Instalments

 You can also pay smaller amounts on a more regular basis if this is more manageable for you. As long as the full instalment payment is received by the respective due dates for each instalment (listed above), you will not incur penalty and interest charges. Simply use the payment details on your notice as these will not change.

Note: Late Payments

If any instalment is not paid by the due date, a penalty of 3% of the amount unpaid will be applied and the outstanding amounts will attract interest at a rate of 7.5% p.a. Under Section 124 (5) of the Local Government Act 1993, if any instalment due is not paid within 21 days, the full amount for the year may become due and payable immediately.

See our Rates and Charges Policy or contact us for more information.

Payment assistance

Should you be experiencing financial hardship or difficulty in paying your rates please contact rates@launceston.tas.gov.au or phone 6323 3000 to discuss options for payment arrangements.

Our friendly Customer Service and Rates Teams are able to offer extended payment terms and options for smaller payments over longer periods of time which may better support your financial circumstances. Interest and penalty charges may still apply. 

  

Your guide to rates

Council rates are payments made by property owners to their local council. These rates help fund essential services and infrastructure in your community.

Your rates help pay for things like:

  • Rubbish and recycling collection
  • Parks, playgrounds, and public spaces
  • Road maintenance and footpaths
  • Community services and facilities
  • Local planning and development

How rates are calculated

Rates are based on your property’s Assessed Annual Value (AAV) — an estimate of its yearly rental value, set by the Office of the Valuer-General. AAV must be at least 4% of the property’s capital value.

Your AAV amount is then multiplied by the relevant cent in the dollar rate. Refer 2025/26 Rates and Charges below.

The total amount Council needs to collect through rates is based on the cost of providing services, maintaining infrastructure, and facilities.

Your rates include:

  • General Rate (based on AAV)
  • General Charge (fixed charge)
  • Waste Management Charge (fixed charge)
  • Waste Levy Offset Service Charge (fixed charge)
  • State Fire Service Levy (based on AAV)

Property values (including land, capital, and AAV) are reviewed and adjusted every two years using indexation factors.

For more details on how property values are adjusted, visit Valuation Adjustment Factors.

Revaluation of Municipality

The Office of the Valuer-General completed a full revaluation of all properties in the City of Launceston, based on values as of 1 July 2023. These new values have been used to calculate rates from 1 July 2024.

Revaluations happen every six years, with value updates (indexing) every two years in between.

Important:
An increase in your property’s value does not mean your rates will automatically go up. What matters is how your property’s value has changed compared to others. The Council adjusts the “Cents in AAV” rate to make sure overall rate revenue doesn’t increase just because property values have.

If you want to query your valuation, please contact the Office of the Valuer-General:

 
Residential Rate Cap (Transitional Arrangements)

To support residents during the transition to new property values, Council introduced a rate cap following the municipal revaluation.

If a residential property's general rate (based on the AAV) was set to increase significantly, Council limited the increase to a maximum of 20% per year.

This approach has helped ensure a fair and gradual adjustment, while maintaining the principle that properties with the same value and use category paid the same rate.

State Government Waste Levy (Offset)

$22.40 service charge applies in 2025/26 to properties that receive waste management services.

This charge helps Council recover costs from a State Government Waste Levy, introduced in July 2022 to reduce landfill use.

Money collected through the levy is reinvested by the State Government into improving recycling, composting, and resource recovery across Tasmania.

For more information, visit https://nre.tas.gov.au/environment/waste-and-resource-recovery/landfill-levy

State Fire Service Rate

This rate is collected by Council on behalf of the State Government to help fund the State Fire Commission.

It’s based on the fire district your property falls under, which depends on the local fire brigade that would respond in case of a fire.

Council collects this levy and passes it on to the State Government to support fire services across Tasmania. 

How to read your rates notice

2025/26 Rates and Charges

Rates and charges apply to each separately valued property, as listed in the official valuation roll prepared under the Valuation of Land Act 2001.

The City of Launceston applies variable rates under Section 107 of the Local Government Act 1993 by a differential rating system based on the main use of the property (e.g. residential, commercial, industrial). This use is determined by the Valuer-General, not by zoning under the Tasmanian Planning Scheme.

If a property has multiple uses, the primary use is used to set the rate.

Note: Valuation use codes are not the same as planning zones. They don’t confirm whether a property’s current use or development complies with planning rules.

  • For valuation details, visit the Office of the Valuer-General
  • For zoning and planning info, visit PlanBuild Tasmania
  • For past approvals or planning questions, contact City of Launceston Planning Services on (03) 6323 3220

 

GENERAL RATE
 General  5.4088 cents in $ of AAV
 Residential  5.4088 cents in $ of AAV
 Commercial  7.0067 cents in $ of AAV
 Industrial  6.3014 cents in $ of AAV
 Primary Production  5.1043 cents in $ of AAV
 Public Service  6.2111 cents in $ of AAV
 Quarry and Mining  3.7656 cents in $ of AAV
 Sport and Recreation  5.7664 cents in $ of AAV
 Vacant (non-use)  4.2388 cents in $ of AAV
 General Fixed Charge  $360.00
 FIRE LEVY
 Launceston Permanent Brigade Rating District  1.01110 cents in the $ of AAV within a minimum of $50
 Lilydale Volunteer Brigade Rating District  0.27418 cents in the $ of AAV with a minimum of $50
 General Land  0.24551 cents in the $ of AAV with a minimum of $50
 WASTE MANAGEMENT SERVICE (KERBSIDE COLLECTION)
 85 litre mobile garbage bin and 1 recycling bin  $177.50
 140 litre mobile garbage bin and 1 recycling bin  $225.00
 240 litre mobile garbage bin and 1 recycling bin  $380.50
   
 STATE GOVT WASTE LEVY (OFFSET)  $22.40 per property
 (applicable only to properties with a kerbside collection)
 INSTALMENT DATES (4)  31/08/2025;
   30/11/2025;
   31/01/2026;
   30/04/2026
 Penalty on unpaid rate or instalment  3.0%
 Interest on unpaid rates  7.5% p.a. (daily interest charge 0.020547955)

Rates Concessions and Remissions

The City of Launceston offers various forms of assistance for concession rates and charitable organisation rates.

Pensioner and concessional rates remissions for individuals

Eligible Concession Card holders may apply to receive a rates remission, more information below.

Eligibility Criteria:

  • The applicant must be liable for rates on the property.
  • The property must be the applicants principal place of residence.
  • In cases of joint ownership, at least one owner must meet the eligibility criteria.
  • Only one remission is allowed per financial year, per household.

Concession Card Requirements:

Pensioners who have not previously received a remission, including last financial year, must hold one of the following concession cards, dated on or before 1 July 2024

  • Services Australia Pensioner Concession Card
  • Services Australia Health Care Card (Note: Commonwealth Seniors Health Card is not eligible)
  •  Department of Veterans' Affairs 'Gold Card' endorsed with TPI or War Widow

Rates Remission Details

General rates remission of 30% capped at:

  • $385 for TasWater customers
  • $566 for non-TasWater customers

State Government Fire Service

  • 20% of your contribution

Application Period

Applications can be submitted from 1 July 2025 until 31 March 2026.

Automatic Remission for Existing Pensioners

Pensioners who have previously applied and received a remission will see the concession automatically applied to their rates notice, provided eligibility is verified by the Department of Treasury and Finance.

How to Apply

Download the relevant application form and submit your application, including photo of your concession card to contactus@launceston.tas.gov.au
Or you can visit our Customer Service Centre to request, complete or submit your form in person.

Application Forms 

Pensioner Rate Remission Application (2025/26)

Pensioner Rate Remission Application - Prior Year (2024/25)

Additional Information

Please note: The rebate provisions are detailed under the Local Government (Rates and Charges Remissions) Act 1991 (Tas) however eligibility for a pensioner remission is determined by the state government's Department of Treasury and Finance. 

For more details on discounts and concessions, visit the Tasmanian Government Discounts and Concessions website.

Charitable organisation rates remissions

Some organisations may be eligible for an exemption or part remission of their rates if they meet certain eligibility criteria. To determine if your organisation is eligible, please review the Rating Exemptions and Remissions for Charitable Organisations Policy(PDF, 162KB).

If you believe you may be eligible, please email contactus@launceston.tas.gov.au detailing the reason for your request and why you consider you may be eligible. Please include your organisation Australian Business Number (ABN) and Australian Taxation Office (ATO) status noting the organisation details.